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Terms & Conditions


In using our website, www.kengostore.com (the “our site”), you are deemed to have read and agreed to the following terms and conditions:


The following terminology applies to these terms and Conditions: Any references to “We”, “Us” or “Our”, “Ourselves” and “Company” refers to our Company, Luen Yick Electrical Mfg. Co., Ltd. “You” and “Your” refers to you, the person accessing this website and accepting our terms and conditions. “Party”, “Parties” or “Us” refers to both the customer and ourselves, or either the Client or ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore referring to same.


The use of this website and the purchase of any goods from the website are governed by these Terms and Conditions (the “Terms”).



There is no charge imposed by us for accessing the website but you must pay such costs as agreed between you and your network services provider, including any additional data charges.


Submission and Placing of an Order


Goods supplied from our site (the “Products”) are supplied by the Company, which is at all material times a company registered in Hong Kong.


By placing an order through our site, you agree that you are legally capable of entering into binding contracts and are at least 18 years old.


After placing an order for our Products, you will receive an email from us acknowledging that we have received your order. This does not mean that your order has been accepted by us but it does constitute an offer to us to buy the Product(s). All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Product(s) has/have been dispatched (the “Dispatch Confirmation”). The contract between us (the “Contract”) will only be formed when we sent you the Dispatch Confirmation.


Availability and Delivery


Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation. If no delivery date is specified, then within 7 days of the date of Dispatch Confirmation, unless there are exceptional circumstances, including but not limited to those outlined in the “Force Majeure” provision below.


If we have insufficient stock of a Product, you will be notified of this as soon as possible after your stock has been received. You will be given the opportunity to wait until the Product is back in stock or cancel your order and secure a refund in accordance with the appropriate Terms herein.


Prices shall be exclusive of delivery cost, include: packaging. Customers to bear their own import taxes.


The period of delivery shall start with the order confirmation, but not prior to the clarifications of all details in relation to the execution of the order, as well as the receipt of the approval and confirmation from the customer thereof.



Risk and Title


The Products will be at your risk from the time of delivery.


Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.


Price and Payment


The price of our Products is the price in force on the date and at the time on which we process your order. We make every effort to ensure that the prices on our website are accurate.


Nevertheless, as our site contains a large number of Products it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We are under no obligation to provide the Product to you at an incorrect lower price quoted on our site, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognized by you as a mis-pricing. If any Products shown on our site are not available for any reason, or otherwise incorrectly described, we shall not be obliged to sell you such Products.


Repair of Default Products


If the fault with your product occurs within its guarantee period (normally 12 months from the date of delivery) we will offer you a prompt repair service. In all cases we reserve the right to inspect the product and verify the fault.



Exclusions and Limitations


The information on this website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, the Company:

¨           excludes all representations and warranties, whether express or implied, in relation to our site and its contents or which is or may be provided by any affiliates or any other third party, including any inaccuracies or omissions on our site and/or the Company literature;

¨           excludes all liability for damages arising out of or in connection with your use of our site. This includes, without limitation, direct loss, loss of business or profits,  including without limitation loss of revenues, profits, contracts, business or anticipated savings (whether or not the loss of such profits was foreseeable, arose in normal course of events and/or circumstances or that you have advised us of the possibility of such potential loss), damages caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages;

¨           excludes all representations and warranties, whether express or implied, in relation to its accuracy, while we will use reasonable endeavors to verify the accuracy of any information we place on our site;

¨           excludes all warranties, representations or endorsements made, whether express or implied, in relation to our site, or any transaction that may be conducted on or through our site including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade; and

¨           excludes all warranties that our site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that our site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through our site.


We will not be liable, in contract, tort (including, without limitation, negligence), pre-contractual or other representations (other than fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these conditions for:

¨           any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

¨           any loss of goodwill or reputation; or

¨           any loss which was not brought to our attention at the time the contract was made or any loss that would be an unforeseeable consequence of a breach of the contract by us; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred, was suffered or incurred by one of us arising out of or in connection with the provisions of any matter under these Terms.


We do not however exclude liability for death or personal injury caused by the Company’s  negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.


Intellectual property rights and right to use


Users of our site acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of our site shall remain at all times the property of our licensors or us. You are permitted to use the material herein only as expressly authorised by our licensors or by us.


You acknowledge and agree that the material and content contained within our site is made available for your personal non-commercial use(s) only and that you may download such material and content onto only one computer hard drive for such purpose(s). Any other use of material and content of our site is strictly prohibited. You agree not to (and agree not to assist or facilitate and any third parties to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content herein.


You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the website and any information provided to or taken from the website by you.




If any of these Terms (or part of any of these Terms herein) are deemed invalid, illegal or unenforceable for any reason (including but not limited to the exclusions and limitations set out above), either by any court or a competent authority or otherwise, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms shall not be affected.

If any invalid, unenforceable or illegal provision of these Terms would be valid, enforceable and legal if some part of it were deleted, the Company, or any of our employees, agents, representatives or duly authorized persons shall negotiate in good faith to amend such provision such that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, be in the best interest of any customers and users of our site.




Failure of either party to insist upon strict performance of any provision of these Terms or the failure of either party to exercise any right or remedy to which it, he, or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under these Terms. [No waiver of any of the provisions herein shall be effective unless it is expressly stated to be such.]




Each of the provision herein shall be construed as separately applicable.


Each of the provision herein survives even if any one of these provisions is held to be inapplicable or unenforceable in any circumstances for any reason by any court or competent authority.


Notwithstanding the termination of this agreement for any reason, the material provisions of this agreement shall continue in full force and effect following such termination.


Entire agreement


These Terms (as amended from time to time) contain the entire agreement between the parties in relation to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, understandings, representations or proposals, written or oral, of any kind between you and this Company in relation to such matters. You confirm that you have read these Terms, fully understand them and agree that these Terms are the only Terms (together with your network or communications provider’s agreement(s)) that govern your relationship with us.


Law and Jurisdiction


These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (“HKSAR”). By accessing our site [and using our services/buying the Products] you consent to these Terms and to the exclusive jurisdiction of the HKSAR’s courts in all disputes arising out of such access. If any of these Terms are deemed invalid or unenforceable for any reason (including but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these .Terms and the remaining Terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions or preceding or succeeding breach of any such provisions and shall not affect the validity of these Terms, or the right thereafter to enforce each and every provision. These Terms shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.




These Terms are drafted in the English language. Should these Terms be translated into any other language, the English text shall prevail.


Communication and Contact Information


Other contact information, can be found on our “Contact Us” link on our site.


This Company is registered in Hong Kong (registration number 59623623-000-04-16-6) with its registered office at [ Flat F, 10/F., Block 2, Kingsford Ind. Bldg., 26-32 Kwai Hei Street, Kwai Chung, N.T. ].


Should you wish to contact us about these Terms and Conditions, please address your correspondence to our Legal Team, via email to info@kengostore.com


Force Majeure


Neither party shall be liable to the other for any failure to perform any obligation under any Contract which is due to any event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of any Contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall forthwith inform the other party of the same and shall use all reasonable endeavors to comply with these Terms as well as any provisions in the Contract.




The Company reserves the right to change these Terms from time to time as it sees fit and your continuation to use of our site will signify your acceptance of any adjustment to these Terms. If there are any changes to our privacy policy, we will announce such changes on our homepage and on other key pages of this website. If there are any changes in how we use our site customers’ personal data, notifications by email or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on this website 7 days prior to these changes taking place. You are therefore advised to re-read these Terms on a regular basis.


Suspension, Restriction and Termination of Access


Access to this website may be suspended, restricted or terminated at any time.

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